It’s all too easy to misinterpret someone's intentions or what they're trying to communicate. And we all know that making assumptions can all too easily lead to misunderstandings. So, challenge the assumptions you make about what others are thinking or feeling, and b) make an extra effort to...

Do you avoid conversations with people you disagree with? What if you tried to engage in a conversation? Release the assumption that you’re right and they’re wrong, and approach the conversation with curiosity. Find shared values or small areas of agreement, and be more receptive to...