Are you able to express negative opinions positively? Even though it can be daunting because there’s the possibility of offending others, sometimes you need to say what needs to be said. Before you express your negative opinions, consider: 1) why the communication is needed, 2) how it will...

Compassion never reacts, never rejects. It empathises and understands because compassion sees the inner need behind the expression. And because it sees the goodness in others and cares for the best in others, compassion speaks with love and acts with kindness. Compassion, we all have it,...

We all have a variety of abilities and wonderful qualities. We all also have a unique talent, something that is more than a skill. Today, 1) identify that unique talent, and 2) ensure that there’s some part of your day or week when you express...

Only a tiny percentage of communication is expressed through our words.  The rest of the communication is through our facial expressions, gestures, the tone and volume of our voice, and through our attitude and behaviour. So, what you are communicating?  How are you expressing yourself?...

It is hard to know just what to say to someone who has experienced a loss and is grieving.  Do you worry about finding the right words to express your sympathy?  Sometimes just a few simple words can communicate that you care, whether in a...

Good morning all, When a conversation becomes heated, can you respond warmly?  When giving your opinion, can you express yourself without anxiety? Assertiveness is our ability to convey thoughts and feelings in ways that can be clearly heard; whilst maintaining our personal integrity,...