Before a difficult conversation, prepare not just what and how you want to say something, but why you want to say it. Is it to make others feel better? Or is it because you want to resolve a misunderstanding or share your views? Know your why,...
Misunderstandings often happen because we don’t always understand others. We get impatient, don't listen properly and start making assumptions. If you want to avoid misunderstandings, simply take the time to understand others. And if misunderstandings happen, try and understand a) what you misunderstood and b) how...
A misstep may turn out to be a stepping stone for success, a step in the right direction. A mistake may lead you to have better ‘takes’ next time. A misunderstanding may give you the opportunity to gain better understanding. You never know where things can...
