Good morning, When working in an open-plan space, or commuting on public transport, we can't help but overhear conversations.  When overhearing conversations, do you get annoyed or distracted? Try to tune out the distractions and not create extra thoughts that feed your annoyance.  Try...

Good morning all, Often we put off having difficult conversations because we don't want to have them.  Why not take a little time for preparation. Work out your purpose for having the conversation.  Envision the outcome you're hoping for.  Mind sketch the important...