Before a difficult conversation, prepare not just what and how you want to say something, but why you want to say it. Is it to make others feel better? Or is it because you want to resolve a misunderstanding or share your views? Know your why,...
To build a good rapport with someone, here's a simple tip: generate good feelings for the person. Your good feelings will be reflected through your attitude, your eyes and your smile. So, use the power of good feelings to connect with others or even to change...
We do a lot of waiting. Waiting at the airport, at the traffic lights, the bus stop, checkout counters...
Are you open in your conversations or do you find it challenging? When we communicate openly, we don't know how the other person will respond. This not knowing makes us feel vulnerable. Yet it's this feeling of vulnerability that allows us to make real conversations...
Inevitably we all find ourselves in disagreements and arguments! Next time, rather than get confrontational, turn the conflict into a conversation. Here's how: - Put some breathing space between you, your emotions and the conflict. - Emerge your value for the relationship and your respect for the...
Watch your conversations with yourself and others, and see how often you say, "They shouldn't have done that...
How often do you find yourself paying more attention to your phone than the people around you? If it's during a one to one conversation or even when you're in a big group, during a meal or when you're just spending time with others, curb that...
Have you been putting off having that difficult conversation with someone? Have you been making it difficult for yourself, by predicting that the conversation will be difficult, and the outcome negative? Stop putting things off. Stop predicting that things will be difficult and negative. Instead, take...
When it’s too hot, we complain, when it’s too wet, we complain, when it’s too cold, we complain, when it’s too windy, we complain. When it comes to the weather, there is always something to complain about. Complaining about the weather, after all is an...
