Are you an interrupter? When we interrupt, we're not just cutting someone off, we’re also disrespecting them. Why do we interrupt? Whatever the reason, whether our eagerness to share our own ideas, or the assumption that we already know what the other person is going...
When communicating, what’s your end goal? Before an important interaction, whether it's a conversation, meeting or even a text, ask yourself; what’s my end goal, here? How do I want the other person to feel? What outcome am I hoping for? Understanding your goal will help...
Before a difficult conversation, prepare not just what and how you want to say something, but why you want to say it. Is it to make others feel better? Or is it because you want to resolve a misunderstanding or share your views? Know your why,...
To build a good rapport with someone, here's a simple tip: generate good feelings for the person. Your good feelings will be reflected through your attitude, your eyes and your smile. So, use the power of good feelings to connect with others or even to change...
We do a lot of waiting. Waiting at the airport, at the traffic lights, the bus stop, checkout counters...
Are you open in your conversations or do you find it challenging? When we communicate openly, we don't know how the other person will respond. This not knowing makes us feel vulnerable. Yet it's this feeling of vulnerability that allows us to make real conversations...
Inevitably we all find ourselves in disagreements and arguments! Next time, rather than get confrontational, turn the conflict into a conversation. Here's how: - Put some breathing space between you, your emotions and the conflict. - Emerge your value for the relationship and your respect for the...
Watch your conversations with yourself and others, and see how often you say, "They shouldn't have done that...
How often do you find yourself paying more attention to your phone than the people around you? If it's during a one to one conversation or even when you're in a big group, during a meal or when you're just spending time with others, curb that...
